How can we help?

Email hello@themoonknows.com. We aim to reply within two business days.

Include with your message

• The Google account email used by the sender.
• The document title and approximate time of the problem. Do not email the signing link or one-time code.
• For billing, include the Dodo payment or subscription ID from your receipt.
• For deletion or export, state the account email and request; we may verify ownership.

Common requests

Installation and authorization, missing code emails, signed-PDF delivery, cancellation, refunds, access/export, and account deletion.